frequently asked questions
How do your diffusers work?
Our diffusers use advanced heatless and waterless atomizer technology to convert essential oils or fragrance blends into a fine mist. This process ensures consistent coverage and a long-lasting, luxurious scent while preserving the structural integrity of the oils and leaving no residue.
How large of a space can your diffusers scent?
Depending on the model, our diffusers can scent everything from small bedrooms to large open spaces. Each product lists its recommended coverage so you can choose the perfect fit.
Are your diffusers safe for pets and children?
Yes! Our diffusers are waterless, heatless, and use non-toxic, plant-based oils — making them safe for homes with pets and children.
Can I control the scent intensity?
Absolutely. You can adjust the scent strength and schedule through the app or included remote, giving you full control over your aroma experience.
Can I use my own fragrance oils?
We recommend using LuxScent Collection oils to ensure optimal performance and to protect your diffuser’s lifespan. Other oils may not be compatible with our technology.
How often do I need to refill the diffuser?
Refill frequency depends on usage settings and bottle size. On average, a 120mL bottle can last several weeks with regular use.
Are the diffusers portable?
Some of our models are compact enough for travel or easy relocation, while others are designed to stay in one space. Be sure to check the size and features of each model.